Facilities Manager (Full Time)

To deliver efficient and cost-effective facilities management services across the Society and its branch network, liaising as appropriate with landlords, local authorities, contractors and internal customers.To ensure the Society remains compliant from both a regulatory and health and safety and environmental perspective, including the provision of adequate contingency arrangements.

Facilities Management

• Produce an accurate premises budgets (with supporting justification) and manage and control expenditure within budget, seeking approval where required for non-budgeted items.
• Obtain quotes for the provision of facilities services and maintenance related contracts, reviewing the performance of contractors/suppliers against contract.
• Maintain a list of facility related requests and complete within defined deadlines. Produce and maintain a plan for premises related work consistent with the agreed budget and taking into account available resources.
• Maintain a schedule of routine maintenance related work.
• Maintain a register of the Society’s properties, including ownership, lease obligations, rental commitments, insurance arrangements, supporting the Head of Risk on lease related matters.
• Ensure all mechanical and electrical maintenance is carried out in accordance with legal or recommended industry standards and best practises.
• Project manage refurbishments, renovations and office moves.
• Ensure that Society premises are adequately secured and that all access and control systems are maintained.
• Ensure the structure, décor, security, working environment and utilities of all the Society buildings remain fit for purpose.

Business Continuity

• Maintain the Society’s third party contracts register.
• Ensure the physical disaster recovery site is maintained in working order and remains fit for purpose.
• Support the Head of Risk in devising, implementing and maintaining contingency/disaster recovery plans.
• Ensure that the facilities related procedures are fully documented.

Health and safety

• Ensuring that buildings meet all legislation regarding health and safety.
• To undertake risk assessments where required e.g. in respect of lone working, and review branch and other risk assessments. Provide updates to the H&S committee on the outcome of risk assessments.
• Develop and implement Health, Safety and Security policies in liaison with the Head of Operations.
• Serve as a member of the Health and Safety committee.
• Ensure that all contractors comply with applicable H&S legislation.
• Ensure Health and safety procedures reflects current Health and safety legislation and business needs.
• Ensure that colleagues are trained in and adhere to health and safety procedures. Manage secure waste destruction for Head Office.
• Oversee the recycling of Society waste.
• Ensure the efficient use of sustainable resources.

• High standards of accuracy and attention to detail and inspiring a culture of proactivity and continual growth.
• Effective communication skills (written and verbally) – able to communicate with both internal and external stakeholders.
• Flexible with a positive and enthusiastic attitude.
• Numerate and analytically minded, with attention to detail.
• High level of literacy and the ability to present information in a user friendly, logical format.
• Knowledge of IT systems and Microsoft Office, in particular Microsoft Outlook and Excel.
• Be able to rise to the challenges presented in a demanding environment.
• Self-motivated and ability to use own initiative.
• Excellent time management, organisation, and administrative skills.
• Ability to work well under pressure and to set deadlines.
• Ability to act in good faith toward retail customers.
• Ability to enable & support retail customers to pursue their financial objectives.

Essential:

• Experience of delivering operational facilities management services
• Working knowledge of health and safety in the workplace
• Site property management experience

Desirable:

• IOSH qualification