Complaints
You can find our complaints procedure and contact details below;
Write to Us
Complaints
Hanley Economic Building Society,
Granville House,
Forge Lane,
Festival Park,
Stoke-on-Trent,
ST1 5TB
Email Us
The Financial Ombudsman Service is available to sort out individual complaints that clients and financial services businesses aren’t able to resolve themselves. To contact the Financial Ombudsman Service please visit www.financial-ombudsman.org.uk